Materials

Redin Winter uses materials tested to last, including acrylic paints, acrylic inks and modeling paste. Specifically, the mediums Redin uses on artworks are meant for paintings. Redin does not cut corners to find mediums at lower costs. All gels, pastes, paints, inks, and varnish are meant for fine art paintings. Gels, pastes and varnishes are archival. In the rare occasion that Redin uses mixed media in a painting, that is not archival, which may include netting, papers, fabrics, etc. the listed painting will include that information and the painting will be finished in several coats of archival mediums to keep the works as protected as possible.

Shipment and Packaging

Maintaining the archival quality of the paintings is an important step often overlooked by others. Every painting is first wrapped in a layer of glassine paper, a special art paper that protects paintings from acid found in most packaging materials. Every painting is packaged with the highest of care. Depending on the size, paintings are shipped in either a box or crate. Every package also includes a certificate of authenticity/ provenance for purchased works. Paintings are tracked, insured, and require signature confirmation upon delivery. Shipping within the continental United States is included in the listed painting price. Redin Winter uses UPS or USPS to ship most paintings as their services, unlike other shipping companies, cover necessary insurance costs for luxury items.

Return Policy

Please make sure to inspect your box and painting for any shipping damage immediately. Contact Redin Winter if you have any concerns about your painting. If you are unsatisfied with the painting, please contact us within 7 days of receipt. Do not throw away original packaging until you are satisfied with your purchase. Again, we are here to answer any questions you may have for an artwork as we want you to be fully satisfied with your choice before we ship the painting to you. Shipping costs on paintings can be high. Color variation on screens can occur so if additional images or videos are needed just let us know. Any returned painting needs authorization first and will also require specific return shipping requirements such as tracking and insurance. Buyer is responsible for return shipping costs. A refund minus original shipping cost will be sent after the painting is received.

Payment Plans

Payment plans can be set up on any original art paintings. Payment plans can be for two to twelve months in duration depending on collector’s needs. There is no interest on the payment plan; however payments are non-refundable. To set up a payment plan, simply contact us with the name of the painting you would like to put on a payment plan and how many months for the payment plan. Every month an invoice will be sent via a secure payment processing center for the amount due. When the first payment is received, the painting will be taken off the market and held for the buyer. Once the painting is paid off in full, we will ship the painting to you. It is a very easy process. In the rare occurance that a a buyer cannot fullfill their contracted payment plan, the buyer has the option to purchase a piece at a lower point of sale covered by their payments. Payment plan options are non-refundable, but transferrable. Contact Redin at redinwinter@gmail.com to set up a payment plan on any original paintings.

Unsure of Specific Painting(s)

If you live in San Diego County, contact Redin to set up a private in-person viewing of art either at her studio located in the Hillcrest area of San Diego, or in your home. Redin can bring up to four pieces to your home space so that you can see the pieces in your lighting, surrounded by your environment. If you would like to set up a private in-studio viewing of art or select a few pieces to view in your space, email redinwinter@gmail.com.

For those outside the area, we can create a mock-up of your space with Redin’s painting if needed. email redinwinter@gmail.com if you need to see a few options of paintings in your space before purchase.